Note: Technical support agents on the 24-hour live chat are unable to answer questions regarding order status or billing.
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| Support Options | ||||
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| Customer Service and Support | ||||
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Need assistance? Our customer service and support center provides e-mail and online chat support. You can select any of these options to contact a customer service or technical support representative with your questions. |
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| E-mail Support | ||||
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Submit an e-mail request (in English) for technical assistance or customer support regarding questions you may have.All requests will be responded to within 24 hours. |
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| Chat On-Line with a Support Agent | ||||
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For faster assistance, chat live (in English) with Phoenix TS Technical Support Agents by using our 24 hour customer support chat. |
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Note: Technical support agents on the 24-hour live chat are unable to answer questions regarding order status or billing. |
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